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DATA PROTECTION AND GDPR

  • Under the Data Protection Act and GDPR I have a legal obligation to explain to you how your data is managed.  This policy aims to explain in detail how I manage your data and how it is kept safe.  If you have any questions, I can discuss this with you in more detail. The types of data I collect are:

  • Personal Information including your name, contact details, medical history (if necessary, e.g. for healing, mindfulness and meditation or for group work), financial information when you make a payment (although I do not keep or store these details).  However, I will only request information that is appropriate or relevant and I will inform you of the reasons for doing so during our initial contact.  You are able to choose what information you share and it is within your rights to withdraw information at any time.

  • GDPR: All personal information is stored electronically, confidentially and securely.  I use password protection codes for my computer and emails are encrypted according to GDPR guidelines.  Any brief notes that I keep in paper format are stored in a secured locked cabinet.  These notes are a brief summary of the session and are destroyed when the therapy ends.   If I send out any newsletters that may be relevant to therapy or practices I make sure that your information and is used in a safe and ethical manner and is in line with EU General Data Protection Regulations (GDPR) May 2018.  I do not share any personal details about you.  All information that has to be kept is kept according to Insurance or Organisational time guidelines and thereafter shredded or destroyed accordingly.

  • Right to Access: You have the right to ask for a copy of your personal information, also the right to ask me to amend or change any incorrect information about you.

  • You have the right to ask me to erase any information that I hold about you.  This includes your personal information that is no longer relevant, or if you wish to withdraw consent from any mailing.  In all cases when considering this request, it is your obligatory right unless it is information that I have a legal right obtain.

  • INFORMED CONSENT: I will ask you to sign this statement during our initial session to confirm you are happy with the way your personal information is being collected, stored and used.

  • SECURITY: Please ensure if you are having Online Counselling, Supervision or EFT sessions that your computer and emails are secured against unauthorized viewing by third parties.  It is recommended that you only use a private computer and not a work or public computer.  For your safety I also recommend that you used encrypted email software. All my emails will be stored on a password-protected computer for a period of 6 months.  They will then be saved on an external drive, which will be kept in a locked cabinet for the recommended period.

  • HOSTING AND COOKIES: This company is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell my services to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Wix.com uses cookies that keep track of the settings you have selected and the action you have taken on the site. The types of cookies are: session (transient) cookies that are erased when site visitors close their browsers and are not used to collect information from their computers and persistent (permanent or stored) cookies.  The session cookies typically store information in the form of a session identification that does not personally identify the user. The persistent cookies are stored on a site visitor's hard drive until they expire (at a set expiration date) or until they are deleted. These cookies are used to collect identifying information about the user, such as web surfing behaviour or user preferences for a specific site.

IF YOU HAVE ANY QUERIES PLEASE DO NOT HESITATE TO CONTACT ME BY EMAILING: H-CARNELL@sky.com